CYBER PPSM Team Lead

Job Location US-VA-Pentagon
Posted Date 3 weeks ago(2/1/2018 1:16 PM)
Requisition ID
2018-40280
# of Openings
1
Category
Cyber Security
Minimum Clearance
TS/SCI
% Travel
None
Relocation Eligible
No

About Engility

Engility delivers innovative solutions to critical challenges facing the nation and the world. As a premier provider of integrated services for the U.S. government, we support the Department of Defense, intelligence community, space communities, federal civilian agencies and international customers. Engility is dedicated to making lives better, safer and more secure.

Description

Engility is seeking a PPSM Team Lead for the Joint Service Provider's Cyber Security program. The Ports, Protocols, and Services Management (PPSM) program provides implementation guidance on the use of IP protocols, application, systems and data services that traverse the DoD Information Network in a manner that supports net-centric operations. The PPSM Team Lead supports the PPSM Program IAW DoD Instruction 8551.1 through the assurance that all Enterprise Information System Ports, Protocols, and Services (PPS) are registered in the PPSM central registry; are categorized and updated on the PPSM Category Assurance List; non-standard requests are not deployed prior to approval from the Authorizing Official (AO); and assist the Government to develop, revise, implement, and enforce PPSM policies.

 

Duties duties:

  •  Ensures and reports that all systems on the network, to include ISs in eMASS, are captured in the PPSM registry. Process PPS requests within established timelines: Critical/Emergency (work stoppage) 1 to 2 days; High/Expedite 3 days and Med/Low (Routine) 5 days of receipt of a request conduct PPSM reviews and generate PPSM Request Summary that identifies PPS, enclaves and boundaries of traffic, recommended risk mitigations, customer coordination, and status of request.
  • Monitor and process customer ticket requests through the government information technology service management (ITSM) tool (i.e. Remedy) for enterprise change requests.
  • Supports new project efforts to ensure stakeholders understand the requirements for complying with both standard and non-standard PPS requests.
  • Utilizes the JSP Risk Management Division Portal to collect and aggregate PPSM & Whitelist artifacts, trends, and performance metrics on a monthly, quarterly, bi-annually, and annual basis ensuring metrics align with processing requirements and any other performance metric required for reporting status of tasks.
  • The performance metrics at a minimum will include the categorization of the change request types, time to resolution, the volume of tickets, number of requests per customer, number of tickets completed, number of tickets completed, number of port requested for a specified period of time to include monthly, quarterly, bi-annually, and annual activity.
  • The PPSM artifacts may include, but not limited to, DSAWG Exception Requests, Emails, and related enterprise change ticket documentation.

Required Qualifications

  • BS or above with an IT focus, or equivalent combination of education and experience
  • Seven (7) years of demonstrated PPSM experience
  • Five (5) years of demonstrated aggregate experience involved in implementation of the use of IP protocols, application, systems and data services
  • Meet DoDD 8570.01/DoD 8570.01-M Certification Requirements for IAT III
  • Top Secret Clearance and DIA adjudicated SCI eligible
  • Demonstrated knowledge of the DoD Information Network and boundaries
  • Demonstrated knowledge on requirements for processing internal and external PPSM requests to include Non-standard use for AO and DoD PPSM approvals
  • Demonstrate ability to conduct PPSM reviews and generate exception requests with appropriate risk assessment and recommended risk mitigations
  • Demonstrate knowledge of DoD DMZ Whitelist registrations, Web Content Filtering and exception requirements
  • Demonstrable skills in work ticket monitoring and prioritization
  • Demonstrable skills in leading teams and developing process efficiencies
  • Demonstrable skills in effective oral and written management, customer and team communication to include engagement
  • Demonstrable skills in taking process or task ownership and distribution
  • Demonstrable skills In technical and workflow problem solving, along with conflict management
  • Demonstrable skills in exemplary customer service.
  • Demonstrable skills in meeting tasks, SLAs and deliverables in a timely manner.
  • Demonstrate knowledge of registering PPS in the PPSM Central Registry and process all PPSM requests IAW DoD Instruction 8551.1
  • Demonstrate knowledge of DoD DMZ Whitelist registrations and exception requirements

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