IT Help Desk

6 months ago
Requisition ID
# of Openings
Information Technology
Minimum Clearance
TS/SCI with polygraph

About Engility

Engility delivers innovative solutions to critical challenges facing the nation and the world. As a premier provider of integrated services for the U.S. government, we support the Department of Defense, intelligence community, space communities, federal civilian agencies and international customers. Engility is dedicated to making lives better, safer and more secure.


Engility Corporation is seeking a well-qualified Help Desk technician who will support a restricted program opening in the Washington, DC area.   The candidate will be joining a small team of information technology professionals.   Candidates must be self-starters and be able to solve complex problems with minimal supervision.

As a Help Desk technician, your duties may include providing telephone and desktop support for:

  • Desktop computers (multiple operating systems and applications);
  • Teleconferencing (scheduling, troubleshooting, teleconference setup); and
  • Voice over Internet Protocol (VOIP) systems.

Required Qualifications

  • An active TS/SCI clearance with a Counter-Intelligence (CI) polygraph
  • 1+ years of demonstrated desk top or telephone support to customers
  • The CompTIA A+CE certification (required). CompTIA Security+CE certification is desired
  • Certification / documented training on Windows 7 / 8 / 10 operating system
  • The ability to demonstrate above-average knowledge with support to the Microsoft Office suite of applications



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Engility is proud to be an Affirmative Action/Equal Opportunity Employer. Engility provides equal employment opportunity for all persons, in all facets of employment. Engility maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks. If you are a qualified individual with a disability or a disabled veteran, and need a reasonable accommodation to use or access our online system, please contact us via our home page.