Engility delivers innovative solutions to critical challenges facing the nation and the world. As a premier provider of integrated services for the U.S. government, we support the Department of Defense, intelligence community, space communities, federal civilian agencies and international customers. Engility is dedicated to making lives better, safer and more secure.
Manages the daily activities of configuration and operation of the organization’s information technology (IT) systems and applications. Assists in the installation, maintenance, and general support of IT systems. Identifies and resolves problems associated with operating systems. Analyzes and resolves problems associated with server hardware/software and applications software. Detects, diagnoses, and reports related problems on both server, desktop, and mobile IT systems. Provides assistance to users with questions or issues related to accessing and using IT systems. Installs new software releases and system upgrades, evaluates and installs patches, and resolves software related problems. Performs system backup and recovery procedures. Maintains data files and monitors system configuration to ensure data integrity. Performs systemcapacity analysis and planning, and optimizes system operation and resource utilization. Develops and implements policies and procedures to ensure that systems support the organization's business requirements and meet the needs of end users. Defines system requirements based on user/client needs, cost, scalability, and required integration with existing applications, systems, or platforms.
Demonstrates expertise in a variety of systems administration concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of complex tasks. A wide degree of creativity and latitude is expected. Leads and directs the work of others. Typically reports to department management or executive. May provide consultation on complex projects and be a top level contributor/specialist in the department. Must be an expert at problem solving, identifying risk, and communicating results and recommendations to department management.
Requires at least 10 years of experience in the area of specialization; a minimum of 60 semester hours of formal education from an accredited institution working towards an Associate’s or Bachelor’s degree in a directly related curriculum and at least 6 years of experience; or an Associate’s degree with at least 4 years of experience.