Data Management Specialist

US-MO-St Louis
2 years ago
Requisition ID
2016-20897
# of Openings
9
Category
Information Technology
Minimum Clearance
TS/SCI

About Engility

Engility delivers innovative solutions to critical challenges facing the nation and the world. As a premier provider of integrated services for the U.S. government, we support the Department of Defense, intelligence community, space communities, federal civilian agencies and international customers. Engility is dedicated to making lives better, safer and more secure.

Description

Join Engility Company and be apart of a team that is impacting National security.  We are currently looking for a Data Management Specialist.  Position duties will include but are not limited to:

  • Demonstrate the ability to acquire, maintain and disseminate data in support of geospatial and intelligence activities.
  • Load, validate, identify, and resolve discrepancies to maintain data integrity.
  • Maintain, update and provide metrics as requested. Provide database administration to ensure data accessibility and availability to internal and external customers.
  • Monitor online ordering form and prioritize data requests.
  • Provide electronic data transfer from NGA’s Gateway and STIL database and its own master external hard drives/RAID storage devices; media output capabilities include electronic dataset push (FTP), tape media (LTO4), optical media (CD, DVD, Blue-Ray), and external hard drive dissemination.
  • Manage diverse functions in a dynamic production environment
  • Working from a customer generated request, a data management specialist manipulates and transfers the digital data, performs quality checks on all media to ensure order accuracy, confirms an address, prepares forms, packages and mail the media to customers support locations worldwide
  • Shipping classified data, abiding by US postal regulations, packaging requirements, FedEx guidelines, military postal regulations, MilAir, etc.
  • Coordinate system outages and ensure requisite workarounds are in place
  • Resolve data discrepancies by requesting data resends of missing or corrupted data
  • Communicate effectively through writing, email, briefings, telephone, and other collaboration tools.
  • Communicate with all levels of the NGA Enterprise (government, contractor, military), IC, and DoD as required
  • Assist NGA customers with the online ordering process and provide customer information analysis as required
  • Engage with key stakeholders from Analysis (A), Source Operations and Management (S), and IT Services (T) and the (COO) and others as required to build a registry of experts for customer referral
  • Leverage and adhere to Xperience and NGA governance documents (i.e. Strategic Implementation Plan, CONOPS, Communications Plan, NGA Strategy and Future State Vision)
  • Facilitate meaningful interaction between NGA and their customers to help them understand how to use Online GEOINT Services
  • Utilize to the maximum extent possible the existing NGA Enterprise support elements currently in place
  • Provide continuous feedback and recommendations to the Xperience Customer Support Division (XCS)
  • Develop, maintain and document processes and procedures including SOPs, CONOPS, and other documentation as required
  • Participate in the preparation, briefing, and documentation of customer feedback results
  • Perform inventory management and transport of supplies and consumables located at both NGA onsite and offsite locations.

Required Qualifications

  • Must have an active/current TS/SCI
  • Requires 7 or more years of experience
  • Requires a Bachelor’s Degree or equivalent experience within a related field
  • Have knowledge of NGA GEOINT products and data to include commercial imagery, satellite imagery systems and related information libraries
  • Have experience in maintaining, disseminating, troubleshooting, and acquiring GEOINT data from various sources.
  • Have background in connecting web applications to databases and database systems
  • Have a working knowledge of LINUX, Windows Operating Systems (Windows 7) and HTML.
  • Have excellent interpersonal skills and be able to work in a team environment
  • Familiarity with current NGA products, image flow, and conducting media transfers
  • Able to independently initiate, manage, execute and report tasks as identified by the government
  • Background in Customer Service processes with an understanding of technical problems, process improvement, and solutions as they relate to the current and future business and mission environment at NGA
  • Excellent interpersonal skills and the ability to assist others in solving problems, to include engaging across the IC & DOD.
  • Experience with providing customer service support activities across organizational elements.
  • Excellent written and oral communication skills and be able to work independently as well as in a team environment. 
  • Have a background in implementing change, communicating change and changing business processes
  • Experience that has led to the understanding of NGA’s mission and business processes in order to help users solve their problems
  • Expert in using collaboration/social software tools employed by NGA.
  • Experience with writing SOPs, CONOPS, and other documents.
  • Ability to collaborate with other Xperience Offices and NGA Offices/KCs to ensure that customer needs are articulated clearly

Desired Qualifications

N/A

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Engility is proud to be an Affirmative Action/Equal Opportunity Employer. Engility provides equal employment opportunity for all persons, in all facets of employment. Engility maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks. If you are a qualified individual with a disability or a disabled veteran, and need a reasonable accommodation to use or access our online system, please contact us via our home page.